Catholic Answers is a media ministry that is dedicated to explaining and defending the Catholic faith. Their apostolate includes radio programs, podcasts, a searchable online question-and-answer database, and an eCommerce store. While handling fulfillment from their warehouse in California, they found that the long shipping times weren’t feasible. More importantly, this work was distracting from Catholic Answers’ true mission. They needed to outsource their fulfillment to an expert partner they could trust.

Our centralized location in the Midwest and our shared passion for serving the Church made 5 Stones the ideal fulfillment partner for Catholic Answers. We worked with their team to understand and accommodate their shipping needs, which included stocking 400,000 products in our warehouse and shipping over 20,000 orders per year. We also expanded their eCommerce offerings through our Instant Inventory program, which allows clients to sell merchandise from partner organizations who stock in our warehouse.

Since moving their inventory to our warehouse, Catholic Answers has enjoyed reliable and timely service for all their fulfillment needs, freeing them to focus entirely on their mission. They were so happy with our partnership that they came to us for their Customer Service and Development needs as well, most recently launching their new app with our Annunciate software.