Customer Service
Customer Service

Customer Service

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This is 5 Stones, how can we help you?

Your customers have questions. So. Many. Questions. Tired of playing catch-up with an endless queue? We’ll organize the deluge of phone, email, and chat inquiries, and restore your peace of mind.

Our agents “speak Catholic” and offer prompt, empathetic support to your customers. Let’s talk about how we can customize an approach to alleviate your customer service struggles!

Let’s Connect!

Core Competencies

Experience the difference of a support partner who loves your customers as much as you do.

  • Phone answering
  • Email support
  • Lightning fast response times
  • Expert product consultation
  • Accurate order entry
  • Up-sells
  • Reporting and Analysis

Meet the Team

Customer Service Team

Our customer service team’s second-floor department overlooks scenic Sycamore, IL, making their real-time weather banter with your customers extremely accurate. Considering the amount of time they spend talking on the phone, they cherish nice, quiet lunch breaks.

Quote

We outsourced our customer support to 5 Stones and the transition was seamless. The team there has solid product knowledge, makes excellent product recommendations, and our customers are getting the professional support we desire.

Donna Barrack

Donna Barrack
Catholic Answers

Jonathan, The Catholic Woodworker

Case Study

Catholic Woodworker

The Catholic Woodworker sells handmade rosaries, crucifixes, and home altars to arm men and women for their daily spiritual battles. Find out how our Customer Service team unlocked unknown potential within their organization!

Read More

Our Other Core Services

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