House of Joppa (HOJ) exists to share the beauty of the Catholic faith through a stunning collection of Catholic home decor, handcrafted jewelry, art, and more. Their pieces invite families to bring the beauty and richness of the Catholic faith into everyday spaces.

As their eCommerce store grew in popularity, email inquiries began to outpace the capacity of their internal team. They also needed a warehouse and Fulfillment Center that could scale with them, packing and shipping orders efficiently in response to this increased demand.

5 Stones was the perfect fit! Our Customer Service Team took the House of Joppa mission to heart and responded to each and every email with the same care and attention HOJ had given when they did it all themselves. Response times got faster, and customer satisfaction soared. Our Fulfillment Center handled every order within a single business day and was even able to provide savings on shipping rates with major carriers.

House of Joppa is now able to serve more customers faster without losing the personal touch they’re known for. They receive weekly reports from our team so they know what's happening with their customers without having to monitor those emails themselves. Their customers receive excellent and timely customer service, and every order goes out on time. This allows the founders to focus on the core of their mission with the confidence that no matter how much they scale, 5 Stones has their back!